Customer Profile

Guilin Bank is a leading urban commercial bank in China, established in 1997 as a new type of joint-stock commercial bank jointly initiated and invested by shareholders such as Guilin Municipal Finance and local enterprises. In recent years, Guilin Bank has maintained rapid and steady development in various businesses, with assets exceeding 260 billion yuan.

Project Background

1. While introducing "strategic investors" to supplement capital, Guilin Bank has been striving to achieve its goal of attracting investment, hoping to leverage advanced external management experience to help itself achieve leapfrog development.

2. The "Guilin Bank Process Reengineering Project" aims to visualize and standardize management processes, utilizing advanced information technology and leading commercial bank governance and service models to enhance the department management and support capabilities of the bank's middle and back office.

Project Process

1. The Realscheme consulting team has sorted out the responsibilities and information flow of each department between the "business, products, and platform" of Guilin Bank;

2. Based on leading process management concepts and methods, and according to the business characteristics of Guilin Bank, a comprehensive investigation and sorting were conducted on the company's business, personal business, risk management, financial and accounting technology, comprehensive management, and audit supervision;

3. During the research process, Ruiao analyzed and summarized the current situation from multiple dimensions such as organization, operation, performance, system, process, and IT, and made judgments and plans for future improvement directions;

4. Refactored important management processes and forms, optimized business and management logic in key areas, and introduced information management tools for systems and processes;

5. Through unified planning, step-by-step actions, effective control, and efficient implementation, Realscheme has fully achieved the expected goals of the decision-making team of Guilin Bank.

Implementation results

1. Provided management support for the rapid expansion of Guilin Bank branches and laid a solid foundation for management.

2. Guided Guilin Bank in building its business and process architecture, identifying key value areas including strategy, risk, products, services, and operations.

3. Assisted Guilin Bank in introducing process management tools and methods, empowering and guiding their internal applications, and creating an efficient organization and team for the bank.